Some City services offline for system maintenance
14 April 2026
The City advises residents that its SAP and eServices system will be offline over the coming weekend, 18 to 20 April 2026, for necessary system maintenance. This will impact online motor vehicle renewals, municipal account enquiries, valuation objections, fault reporting and other services that run on this system. Residents are encouraged to make use of the various convenient online payment options during this time.
'The maintenance is required and is being done over the weekend to limit the impact on customers as much as possible. The work is expected to begin at 13:00 on Saturday, 18 April 2026 and will continue until 07:00 on Monday, 20 April 2026.
'The City’s Motor Vehicle Registration and Licensing (MVRL) offices at its Liberty Promenade, Lansdowne Corner and Table Bay shopping centres will be open as usual on Sunday, 19 April 2026. The City sincerely apologises for any inconvenience,' said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
The following e-Services will be affected:
- Careers
- Contraventions
- Conveyancing
- Debt Management Collections
- Development Management
- E-Billing
- Energy Services
- Environmental Health
- E-Procurement
- Events Permitting
- Events Support and Management Application
- Facilities Booking
- Fault reporting/Service requests tool
- Informal Trading Bays (ITPS) - Informal Trading Permit Solution
- Municipal Accounts: Account statements, Smartmeter
- Online Rebates
- Online Valuation Objections
- Rates Clearance
- Vehicle Licensing
- Work Order Management
Please make use of the following communication channels for urgent requests during the maintenance period:
Remember: You can pay your municipal accounts (excluding motor vehicle licences) at any Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Game, Makro, Builders Warehouse, Woolworths and Spar shops, online at www.easypay.co.za or www.powertime.co.za as well as via your internet banking facility: select the City of Cape Town as a bank-listed beneficiary on your bank’s website and use only your nine-digit municipal account number as reference.
Payment of pre-due date traffic fines: www.paythat.co.za .
Payment of motor vehicle licences: www.capetown.gov.za/vehiclelicensing
For payment arrangements: payment.arrangements@capetown.gov.za
For indigent applications: indigent.relief@capetown.gov.za
For more information on QR code payments, please see the user guide: https://bit.ly/3MhZXgT
For more information on the City’s payment and support options, please visit: https://bit.ly/CCT_PaymentSupport
Published by:
City of Cape Town, Media Office
